We are announcing the retirement of the Helpdesk Pilot on-premise Helpdesk. Support and update would be discontinued as of June 30, 2019. Existing customers can migrate to our cloud edition - HappyFox.com.
How to upgrade to Helpdesk Pilot 5.2.11
Once the steps in this article have been completed, do the following. Downloading prerequisites for Helpdesk Pilot 5.2.11 1. Login to the Helpdesk Pilot VM as superuser (password: superuser) 2. Type cd /tmp and press enter 3. Type wget 4. Type sudo sh prepare_for_ubuntu12.sh (type the password : superuser …
Steps to upgrade Ubuntu 10.04 to Ubuntu 12.04 on HDP VM
This article shows the steps required to be done to upgrade the base Operating System on the Helpdesk Pilot virtual machine. We will be following the command line steps to perform the upgrade. Considerations: Before proceeding with the steps, please ensure the following: * there is at least 500 MB free disk spac…
