We are announcing the retirement of the Helpdesk Pilot on-premise Helpdesk. Support and update would be discontinued as of June 30, 2019. Existing customers can migrate to our cloud edition - HappyFox.com.
Backup database and file attachments outside the virtual machine
Steps to take database and file backup * Login to the virtual machine as superuser * run the command sudo hdp-manage backup create . This will take a backup of the database and files. Downloading database and file attachments backup Option 1: Download backup from the application itself: * Go to the page base …
